Here’s how we make payments as easy as possible.

Safety first

Our payment partner Adyen keeps all your information safeguarded. We do not have access to your personal details. 

The following quick, easy, and secure payment methods are available:

  • Credit card

    We accept the following major players: Mastercard, Visa and American Express.


    SOFORT is a safe and simple direct transfer option similar to iDEAL, for international banks. When paying through SOFORT, you’ll be redirected to the SOFORT login page where you can enter your bank details and pay.

  • ApplePay

    With ApplePay you can pay on an iPhone, iPad or Macbook. Complete your order and choose ApplePay as payment method, after which your payment cards will be opened. Confirm your identity with Face ID or Touch ID and the payment will be made immediately.

  • Gift Cards

    Have a Gift Card? Lucky you! FC Gift Cards can be used to pay for (part of) your order online or in the Fabienne Chapot Boutiques. Our Gift Cards can be used on sale and non-sale items. 

  • Coupon code

    With great deals come great responsibilities. Our coupon codes are only applicable to non-sale items. One coupon code per order.

Taxes and duties

If you live in a non-EU country + Norway and Sweden, please check your local import taxes and duties. These may be added to your shipping costs at delivery.

Payment accepted

Once your method of payment has been accepted, we will ship your order as soon as humanly possible. Please note that we depend on the banks for processing payments.

Can't find your question here? Our Customer Care Team will be happy to help!

We are available on working days between 09.00 and 17.30 via:


Please click the chat icon at the bottom right of the screen.

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